Hi Hugo! This is just a sample code that I configured in trailhead environment. You can copy paste the code ‘as is’ to your sandbox environment.

HI Cesar, please be more specific with your issue. I’m not sure what you mean by ‘doesn’t seem to work correctly’. One thing that I’d suggest is to avoid using nested IF statements with redundant conditions such as:

if(taskObj.IsClosed == true && taskObj.CompletedDateTime != NULL){
}

You’ve probably resolved the issue by now, but let me know if you still have open questions.

Hi Greg, yes it is possible. You just pass the record from a FLOW to Invocable apex.

Notice how in the example I iterate over Trigger.New. In your invocable method you need to iterate over the collection that you pass from the flow instead of Trigger.New. And then at the very end you’ll need to update that collection.

I don’t have an update in my example because my trigger runs in ‘before update’ context.

Could you help me?

  trigger TestDateDaysTask on Task (before update, after update) {
    BusinessHours defaultBH = [SELECT Id FROM BusinessHours WHERE IsDefault = true Limit 1];
      if(defaultBH != NULL){
        for(Task taskObj : trigger.new ){
          System.debug(‘Aqui si llego’);
          if(taskObj.IsClosed == true && taskObj.CompletedDateTime != NULL){
          if(taskObj.IsClosed == true && taskObj.CompletedDateTime != NULL && Trigger.newMap.get(taskObj.Id).CompletedDateTime != taskObj.CompletedDateTime){
          System.debug(‘Aqui también’);
          decimal result = BusinessHours.diff(defaultBH.Id, taskObj.CreatedDate, taskObj.CompletedDateTime);
          decimal resultingHours = result/(60*60*1000);
          System.debug(resultingHours.setScale(1));
          taskObj.CC_TiempoTranscurridoTrigger__c = resultingHours.setScale(1); 
          }
        }
      }
  }

Hi Tejas!

It’s hard to give you an answer without knowing the details. This article walks you through on how to schedule Apex class to run every 15 mins. Obviously you can adjust it to run every hour for your use case.

Hi Mark! I don’t think real time is possible if you wanted to run reports and see live data. The closest you can get to real-time with help of out of the box tools will be by using formula fields mentioned above. But they are not as accurate as business hours apex approach.

From the single record view you might be able to setup some kind of LWC that calls business hours method on page load & every second moving forward to give you ‘real-time’ data. But this will not write to a field. Only for display. This might be overkill though.

Your best bet will be to run scheduled update every now and then.